111ba Privacy Policy

111ba collects various types of information to provide its services. We may collect the following information at the time of registration, during transactions, and while you use the platform:

111ba uses collected information only for the following lawful purposes. We never use your information for unethical or unauthorised activities.

• Account Management: To handle registration, login, password recovery, and account security.
• Payment Processing: To complete deposit and withdrawal transactions and to maintain financial records.
• Customer Support: To provide accurate answers to your questions via 24/7 live chat or email.
• Security and Fraud Prevention: To detect unauthorised account access and financial fraud.
• Bonuses and Promotions: To provide offers, cashback, and VIP benefits based on your eligibility.
• Responsible Gaming: To monitor playing patterns, identify risky behaviour, and offer support.
• Legal Compliance: To comply with applicable laws and regulations and to meet regulatory requirements.
• Service Improvement: To improve platform performance, new features, and the user experience.
• Notifications and Communication: To inform you about important updates, policy changes, and offers you may be interested in.

Cookies and similar tracking technologies are used on the 111ba website and mobile platform to improve your experience. Below is a description of the different types of cookies and their purposes:

You can manage cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the platform.

111ba does not sell your personal information to third parties. However, information may be disclosed in the following limited circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and our banking partners.
• Game Providers: Gameplay data may be shared in a limited way with game partners including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe to enable them to operate their services.
• Legal Obligations: Information may be provided in response to applicable laws in Bangladesh, court orders, or legitimate requests from government authorities.
• Fraud Prevention: Information may be shared with relevant authorities in connection with investigations into financial fraud or money laundering.
• Technology Infrastructure: A limited amount of information may be shared with cloud hosting and security service providers, under strict confidentiality agreements.
• Business Transfers: In the event of a company merger or acquisition, you will be notified in advance before any information is transferred.

111ba applies industry-standard security technologies and practices to keep your information safe. Our security framework includes:

• SSL/TLS Encryption: All data transfers on the website and platform are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive stored information such as passwords and financial details is kept in encrypted format.
• Firewall and Intrusion Detection: Advanced firewalls and real-time threat monitoring systems are active.
• Access Controls: Staff are given access only to the information necessary to carry out their responsibilities.
• Regular Security Audits: Regular audits are conducted to identify security vulnerabilities in the platform.
• Two-Step Verification: If suspicious activity is detected on an account, an additional verification process is activated.

5.1 Data Retention Period

We retain your information for as long as necessary to meet legal obligations. Financial records and transaction history may be kept for a defined period after an account is closed, as required by applicable law. Once that period has passed, the information is securely deleted or anonymised.

Every user registered with 111ba holds the following rights over their personal information:

111ba pays special attention to protecting financial information. The following security measures are active during transactions via bKash, Nagad, Rocket, and bank transfer:

• All financial transactions are processed through encrypted connections.
• Mobile wallet PINs or banking passwords are never stored on 111ba servers.
• Additional identity verification may be required for large transactions.
• If an unusual transaction pattern is detected, an automatic alert system is activated.
• The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳1,000.
• Withdrawal processing time is generally 30 minutes to 3 hours.

If you notice any unusual activity on your account, please notify our customer support team immediately. We will investigate promptly and take the necessary action.

111ba provides services only to those aged 21 and above. We do not intentionally collect any personal information from minors.

• Age verification is mandatory at the time of registration.
• Proof of age documents must be submitted as part of the KYC process.
• Additional verification is carried out in suspected cases.
• If an account belonging to someone under the age of 21 is found, it will be closed immediately and any stored information will be deleted.

If you become aware that someone under the age of 21 is using our platform, please contact [email protected] immediately.

To learn more about responsible gaming, please read our Responsible Gaming page.

111ba may update this privacy policy from time to time. Revisions may be made due to service improvements, adoption of new technology, legal changes, or regulatory requirements.

• For significant changes, you will be notified in advance at your registered email address.
• The date of the latest update to the policy is displayed at the top of this page.
• Continued use of the platform after any changes will be taken to mean that you agree to the new policy.
• If you object to any change, you have the right to close your account.

This privacy policy should be read together with 111ba's overall Terms and Conditions.